City of Corona - Dept. of Water & Power

Corona Department of Water & Power
"Protecting Public Health"

Questions About My Bill

The information below is provided to both acquaint you with our services and to help explain the charges on your monthly utility bill.

Water:
Charges include water usage and a water ready to serve charge. The ready to serve charge is for water service connection and shall be paid by all users connected to the City's water system, whether or not any water is actually used.

Wastewater: A charge will be applied to each billing if connected to the City wastewater system. This charge is generally based upon the number of residential units served or the meter size.

Electric:

For residential customers living in Dos Lagos, a monthly service charge is applied to each bill if connected to the City electric system. Usage charges and taxes are also charged on each bill.
Click here to see a map of the areas served by the Corona Department of Water & Power's Electric Utility.

EMS: The Corona EMS Subscription Program fee is a monthly fee that is charged in lieu of a per patient, per call fee for Emergency Medical Services. The fee for individual call-outs is normally $350.00 for each patient. The $4.00 monthly subscription fee covers all permanent members of the household for as many times as you need the Fire Department during your one year subscription. (This fee does not include ambulance costs, which are billed separately by the ambulance company.) Call (951) 817-5780 for details on your subscription.

Refuse: The City of Corona only bills single family residential homes directly. Monthly charges apply whether or not the user has trash for pick-up during the week. All other businesses or commercial accounts should establish trash service by contacting Waste Management directly at (800) 423-9986. If your property is outside of the City limits, you are responsible to contract for your own trash service with the company of your choice.

For other questions regarding your bill, please call Customer Service at (951) 736-2321.

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